Consulting Services

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•  Charge, Billing, and Collections Studies
• Chest Pain Center Development
• Cost Reduction Programs
• Patient Satisfaction Campaigns
• Demand Management Programs (Call Centers, After-Hours Programs, etc.)
• ED Billing Services
• ED Physician Contract Negotiations
• Fast Track Programs
• Patient Flow Study and Redesign
• Pediatric Emergency Care
• Physician Staffing Services
• Reducing ED Patient Delays
• Urgent Care Centers

 We partner with client hospitals to develop highly effective marketing programs aimed at increasing market share. Our cost-efficient initiatives are designed for maximum impact and can be customized to align with the hospital's strategic goals. Our offerings include prewritten radio public service announcements, newspaper health columns, direct mail promotions, and billboard campaigns. Additionally, we provide comprehensive guides for organizing health fairs, building EMS relations, promoting physicians, and developing internet advertising and news releases. EMstrategies' expertise ensures that your hospital's marketing efforts are both impactful and efficient. 

Triage and Monitoring: Not Just for Patients

When EMstrategies partners with a hospital to manage an emergency department, our first step is triage: identifying and addressing critical factors to ensure smooth and efficient operations. We then implement a range of customized services, continually monitoring and optimizing them over time.

Emergency Medicine ServicesWe begin by hiring skilled, experienced physicians to lead the department effectively. Our management team evaluates ED systems and recommends improvements in staffing, patient flow, admission procedures, equipment, billing, and customer service.

ED Performance Improvement ServicesWe establish performance baselines and set improvement goals in key areas: patient experience, employee retention, outcomes, hospital admissions, and service line profitability.

Continuous Quality ImprovementWe regularly monitor various clinical and non-clinical metrics to assess and enhance our processes continually.

EMS System Improvement ServicesWe collaborate with local EMS agencies to enhance pre-hospital communications and care, streamline care transfer on arrival, and actively participate in local and state EMS pre-hospital clinical protocol development.

EMstrategies' comprehensive approach ensures that emergency departments operate at peak efficiency, delivering superior patient care and optimizing overall performance.

Is your Emergency Department showing signs of needing management assistance? If you observe two or more of the following symptoms, it may be time to consider EMstrategies' expertise to enhance both the quality of care and profitability:

• Extended patient wait times
• High patient dissatisfaction
• Inefficient patient flow
• Frequent staff turnover
• Inconsistent clinical outcomes
• Low employee morale
• Billing and coding issues
• Resource misallocation
• Decreased profitability

Contact us for a free consultation to learn how EMstrategies can elevate your emergency department's performance.